The special, valuable skill of problem-solving

The special, valuable skill of problem-solving

The special, valuable skill of problem-solving


The special, valuable skill of problem-solving just has to be learned by everyone. Many a time have most people been faced with challenges, but due to the lack of problem-solving skills, they fail. We would in this article like to explore The special, valuable skill of problem-solving. Someone once said, If you do not have any problems, you must be doing something boring. For as long as you keep working towards your goals, then problems cannot be avoided. When you face these problems, how you handle them, will determine your success. It is then important to learn The special, valuable skill of problem-solving. This will assist you to achieve your much-desired success.



The technique

Problem-solving can be seen as an art, as a skill or as a science. It is of utmost importance to learn how to solve any problem. Different people use different methods and techniques. My personal favorite is using the tool called the Fishbone diagram, otherwise known as the Ishikawa diagram. You can read more about it Here.


The steps In problem-solving


  • Problem identification

    This just has to be the first step. It is impossible to solve a problem you have not identified. For one to know the possible solutions, if they apply in any scenario they have to know what the problem is. (Without identifying the problem what will you be solving anyway). It is of utmost importance to identify the problem, as this provides a guide as to how the problem will be solved, and whats required to solve the problem.


  • Root-cause analysis

    To prevent recurrence of the problem, you need a root-cause analysis. Getting rid of the root-cause will eliminate a similar problem from occurring again. Also dealing with the root-cause will assist in the planning to prevent something from happening. For example, in an engineering setup, a problem to the plant might just be caused by incompetent operations staff. This gives the management information on how to prevent this problem. Management, in this case, will need to make sure their staff is well-trained and competent enough to handle the given plant.



  • Brainstorming

    At this stage, the team members come up with different ideas on how to solve the problem. Various ideas are generated, and at the end of it all, the best solution will have to be selected from the suggested solutions.

    • Find another angle

      As you attempt to find a solution, it is important to look at the problem from different points of view. This will help you understand the problem and solve it effectively. Brainstorming will allow you to look at the various solutions from various angles, and that ensures that when you finally select a solution, it probably is the best one.

    • Find the possible effects of solutions

      In as much as you want to find solutions, it is important to make sure the solutions you come up with, will not eventually cause more problems. Some solutions might have direct or indirect consequences, and so they need to be looked into and fixed. No one wants to provide a solution that will, in turn, cause other problems.

    • No idea is wrong

      Another important point to note is that, at this stage, when people bring ideas, no idea is wrong. You never know where that idea leads. It could lead to the best solution after refining. Leaders often allow team members to suggest solutions, no matter how funny or wrong it might sound.

    • Teamwork

      Working as a team usually entails a great degree of success. For more, you can read our article on
      Secrets every leader needs to know about team success. When people work in teams, during the brainstorming sessions, you will be surprised by some ideas that pop into other team members’ minds simply because someone mentioned something. This could be a very important factor in determining the quality of solutions presented.

    • You learn how to solve other problems

      During brainstorming sessions, it is good to have those other people who have their minds on high alert. This means that you increase the potential of someone mentioning a solution that could come in handy when solving other problems apart from the one at hand. people are needed to pick up such ideas and solutions and write them down, so as to look into them later.


  • Decision making

    Decision making is another important step. After data has been gathered, decisions will have to be made. Decision making will surely be another post for another day, stay tuned on one of our Blog posts. When the data is gathered, often the best solution is chosen and implemented.

Decision making


Final thoughts

After all, has been done, our problem has been solved now, It is generally good practice to document the entire problem-solving process. This could help in the future, in the event that you meet similar problems. It could also save you time, instead of going through the same process over again, since now a template is now available and people can follow. The special, valuable skill of problem-solving can be learned by anyone. Don’t hesitate to learn this, it could help you solve some major problems in life. You might not follow this step by step guide, but this article will give you guidelines. For more information, recommendations and comments, don’t hesitate to drop a comment in the comment box below. Alternatively, you can get in touch with the author on Facebook or via Twitter.

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